How prepared are YOU?

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Take our short voice continuity survey and find out instantly how prepared your company would be during interruption to your telephony service.

Voice continuity survey

* Mandatory information

Registration conditions:
To complete the voice continuity survey you must first fill in your details. The information collected during user registration, including the name, contact details and email address may be used in future by us to contact you. We will not pass your details on to any third parties.

Have you experienced any interruption to your phone service in the last 12 months?

1

Have you undertaken a risk assessment of potential causes of interruption to your phone service, aside from having a maintenance contract?

2

Do you have a voice continuity plan to enable your customers to communicate with your company if your desk phone isn't working?

3

If you answered yes to question three, have you tested the plan in the last six months?

4

Can your solution be activated automatically during any interruption?

5

Does your plan deal with short term interruptions of less than three hours?

6

Can your continuity solution support people working in a variety of places, while your permanent solution is repaired?

7

Have you assessed the cost to your business, if your customers could not contact you for a day?

8

24% of organisations suffered a loss of telecoms links in the last year

The Chartered Institute of Marketing

1 in 3 organisations have no plan in place for customers to contact them if there is a disruption to their telephony system.

YouGov